Privacy policy

Dallal AI ("Dallal AI", "we", "us") respects your privacy. This policy explains what personal data we collect, how we use it, and the choices you have when you visit our website or contact us about a project.

We process data only as needed to operate our studio, respond to enquiries, and deliver services under contract. We do not sell your personal information.

When you submit our contact form, we collect the details you provide — such as your name, email address, company, project type, budget range, and message.

When you browse our site, we may collect standard technical data including IP address, browser type, device information, and pages visited. This helps us understand performance and improve the experience.

If we enter into a client agreement, we may process additional business contact details and project-related information necessary to deliver the engagement.

We use contact form submissions to evaluate fit, respond to your enquiry, and prepare proposals.

We use technical usage data to maintain site security, measure performance, and improve content.

With your consent or as required by law, we may send occasional studio updates. You can opt out at any time.

For visitors in regions with data protection laws (including the GDPR), we rely on consent when you submit an enquiry, legitimate interests to operate and secure our website, and contractual necessity when delivering paid services.

We share data only with trusted processors that help us run our business — for example, email, hosting, and analytics providers — under agreements that require them to protect your information.

We retain enquiry data for as long as needed to respond and maintain business records, typically up to 24 months unless a longer period is required for legal or contractual reasons.

Depending on where you live, you may have rights to access, correct, delete, or restrict processing of your personal data, and to withdraw consent where processing is consent-based.

To exercise these rights, contact us at support@dallal-ai.cloud. We will respond within the timeframe required by applicable law.

We apply reasonable technical and organizational measures to protect personal data. No method of transmission over the internet is completely secure, but we work to safeguard information against unauthorized access and misuse.

We may update this policy from time to time. The "Last updated" date below reflects the latest revision. Material changes will be posted on this page.

Questions about this policy? Email support@dallal-ai.cloud or write to Dallal AI, October 6th, Giza, Egypt .